When you access and interact with our Website and iOS mobile App and use our services, we collect and process your personal data.
This Privacy Policy contains important information about how and why we collect and use your data when you access and interact with our website, mobile apps, and services.
TOUCHRETOUCH PRIVACY POLICY
Aug 5, 2024
-
-
1. WHO SHOULD READ THIS PRIVACY POLICY
-
2. WHO WE ARE
Registered business name: ADVA Soft GmbH
Business address: Scherenbergstraße 8, 10439 Berlin, Germany
Business email: support@adva-soft.com -
3. HOW TO CONTACT US
For any matter or questions relating to the processing of your personal data, you can contact us either via post or by email at:
Business address: Scherenbergstraße 8, 10439 Berlin, Germany
Business email: support@adva-soft.com -
4. HOW WE COLLECT YOUR PERSONAL DATA
Data you voluntarily provide to us
You voluntarily provide us with your personal data when you do the following:
- When you enter your financial data such as your card details and your billing address to make a purchase.
- When you provide your basic personal information such as your email address to fill out customer surveys on our website and within the app.
Data we automatically collect about you
In addition to personal data you directly disclose to us, we also use various third-party tools to automatically collect personal data about you:
- When you visit our website, we place cookies on your device to collect personal data about you. Visit our Cookies Policy to learn about how we use cookies.
- When you download and use our mobile app, we automatically collect information about how you interact with it via the following third-party tools:
https://firebase.google.com/docs/analytics
- When you download and use our mobile app, we automatically collect information about how you interact with it via the following third-party tools:
https://mixpanel.com/legal/app-store-privacy-details/
- When you make purchases within the app, we collect data about your purchases and your purchase tendencies and use this data for analytics purposes by using the following tool:
https://www.revenuecat.com/
We use Appsflyer Service to process your personal data such as:
- “Technical Information”: This covers technical information concerning an End User’s mobile device or computer, such as browser type, device type, and model, CPU, system language, memory, OS version, Wi-Fi status, time stamp and zone, device motion parameters and carrier.
- “Technical Identifiers”: TThis refers to various unique identifiers that generally only identify a computer, device, browser or Application such as IP address.
- "Engagement Information": This includes information relating to our campaigns and End User actions, such as clicks on our ads, and ad impressions viewed.
To ensure that your personal data is processed as per our instructions, we enter into a Data Processing Agreement with AppsFlyer, which can be found here:
https://www.appsflyer.com/gdpr/dpa.pdf
For more information about how Appsflyer processes personal data, visit their Services Privacy Policy here:
https://www.appsflyer.com/legal/services-privacy-policy/
Unsplash Integration
When you use our Unsplash integration feature, we collect and share data with Unsplash to enable the functionality of selecting and using backgrounds from Unsplash within our app. This integration requires us to adhere to Unsplash's API Terms and Privacy Policy.
For more information about how Unsplash processes personal data, visit their Policy here:
https://unsplash.com/privacy
TouchRetouch is not responsible for the content selected and used by users from Unsplash. Users bear full responsibility for ensuring that their use of Unsplash images is appropriate and lawful. -
5. WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU
Through the methods described in Section 4, we may collect the following categories of personal data about you:
- Basic personal details such as your name and email address,
- Financial data such as your bank details, card information, and billing address,
- Information about your devices such as device&hardware model, device identifier, and IP address,
- Data related to how you access, use and interact with our website, mobile app, and services. For instance, we collect data about actions you take within our apps such as making a purchase or clicks.
- Data related to individual purchases you make and your purchase habits and tendencies
- Data about the specific actions you take on the photos you edit via our app such as the removal of certain objects inside the photos you upload and the place and the type of object you remove
- Information about your activity across other apps and websites such as your engagement with our ads on third-party apps and websites, your clicks, your activities
In addition, we may collect data related to your use of our mobile app such as:
Number of sessions
Session duration
Operating systems
Device model
Geography
App opens
App updates
In-app purchases -
6. HOW WE USE YOUR PERSONAL DATA
We only process your personal data for specific purposes such as:
- To enable you to access and use our services and features;
- To contact you to provide information and updates about our App;
- To carry out research and analytics about how you use and interact with the App/Sites;
- To improve our app, website, and services by collecting data about your usage of our services;
- To resolve disputes in relation to the relationship between you and us;
- To investigate fraud, to protect and enforce our legal rights;
- To send you promotional materials about our services;
- To deliver a series of advertisement products such as real time bidding from third party advertisers(Website data).
- To analyze the type, place, and form of objects you remove from the photos you upload so that we can better understand which objects our users want to remove more frequently. This will help us fine-tune our algorithm so that we can offer our users better auto-selection and object removal functionality.
- Sharing data with advertisers and ad-performance measurement:: To share your data with third-party advertşsers so that they can measure the effectiveness of their ad campaigns on our app.
- Personalized apps: To track your activity across our app and also on third-party apps and websites so that we can deliver personalized ads to you on our app, tailored to your specific interests and needs.
- Ad retargeting: To retarget you with ads on other apps and websites.
-
7. LEGAL GROUNDS FOR USE OF YOUR PERSONAL DATA
Purpose for the processing of data Categories of data Source of data Legal basis To enable you to access and use our services and features Financial data such as your bank details, card information, and billing address You voluntarily disclose your financial data to us when you make a purchase to access and use our services Contractual necessity To carry out research and analytics about how you use and interact with the App/Sites;
To improve our app, website, and services by collecting data about your usage of our services.
To analyze the type, place, and form of objects you remove from the photos you upload so that we can better understand which objects our users want to remove more frequently. This will help us fine-tune our algorithm so that we can offer our users better auto-selection and object removal functionality.Data related to how you access, use and interact with our website, mobile app, and services. For instance, we collect data about actions you take within our apps such as making a purchase or clicks.
In addition, we may collect data related to your use of our mobile app such as:
Number of sessions
Session duration
Operating systems
Device model
Geography
App opens
App updates
Purchases you make, and your purchase tendencies
We automatically collect such personal data when you access and use our services Legitimate ınterests To resolve disputes in relation to the relationship between you and us.
To investigate fraud, to protect and enforce our legal rightsAny data relevant to the issue at hand Depends on the way in which data is collected Legitimate interests To send you promotional materials about our services Your email address Provided directly by you Consent To deliver a series of advertisement products such as real-time bidding from third-party advertisers Information about your device, IP address, online identifiers, actions you take such as app installs and clicks Automatically collected via cookies and other third-party tools as described in our cookies policy Consent To measure ad performance
To share data with advertisers
To serve you personalized ads
To retarget you with adsData related to how you access, use and interact with our mobile app, and services. For instance, we collect data about actions you take within our apps such as making a purchase, clicks or how you interact with an ad on our app.
In addition, we may collect data related to your use of our mobile app such as:
Number of sessions
Session duration
Operating systems
Device model
Geography
App opens
App updates
Purchases you make, and your purchase tendenciesData you voluntarily provide to us or data we automatically collect by using cookies and similar technologies Consent -
8. DISCLOSURE OF YOUR DATA TO THIRD PARTIES
Reason for disclosure Who may access your data What categories of data are disclosed To process payments such as when you subscribe to our services Payment service provider: Apple Pay, Google Play, Paypal Cardholder name, cardholder address, card number, payment amount, transaction date/time.
For more detailed information, please refer to section 12.Service providers To provide you with our services and to carry out certain business operations as described above, we disclose your personal data to third parties such as analytics service providers Data related to how you access, use and interact with our Website, our mobile app, and services. For instance, we collect data about actions you take within our mobile apps such as making a purchase or clicks
In addition, we may collect data related to your use of our mobile app such as:
Number of sessions
Session duration
Operating systems
Device model
Geography
App opens
App updates
In-app purchases
Affiliates We may share our mobile app usage data with our subsidiaries and affiliates, for purposes consistent with this Privacy Policy Data related to how you access, use and interact with our Website, our mobile app, and services. For instance, we collect data about actions you take within our mobile apps such as making a purchase or clicks
In addition, we may collect data related to your use of our mobile app such as:
Number of sessions
Session duration
Operating systems
Device model
Geography
App opens
App updates
In-app purchases
Professional advisors We may disclose your data to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us Data related to how you access, use and interact with our Website, our mobile app, and services. For instance, we collect data about actions you take within our mobile apps such as making a purchase or clicks
In addition, we may collect data related to your use of our mobile app such as:
Number of sessions
Session duration
Operating systems
Device model
Geography
App opens
App updates
In-app purchases
To measure the effectiveness of ads
To serve you personalized ads
To personalize ads on our app
To retarget you with adsThird-Party Advertising Partners Data related to how you access, use and interact with our mobile app, and services. For instance, we collect data about actions you take within our apps such as making a purchase, clicks, or how you interact with an ad on our app.
In addition, we may collect data related to your use of our mobile app such as:
Number of sessions
Session duration
Operating systems
Device model
Geography
App opens
App updates
Purchases you make, and your purchase tendencies -
9. YOUR RIGHTS IN RELATION TO YOUR DATA
You can exercise some or all of the following rights depending on the law that applies to the processing of your personal data.
Right of Access:
You can make a request to find out if we process your data and obtain copies of personal data we hold about You subject to limitations described in applicable laws.
Right to Rectification:
You may ask Us to correct any inaccuracies or false information related to your personal data.
Right to Erasure of Your Data:
Subject to the limitation set forth in applicable laws, you can submit a request for deletion of your data.
Right to Restriction of Processing:
You may request the restriction of processing of your data on the ground that the data is not accurate or the processing activity is not legitimate.
Right to Object:
You may raise objections to processing of your data if we are relying on legitimate interests.
Right to Data Portability:
If applicable, you can ask for transfer of all personal data we hold about You to another organisation.
How to exercise these rights
To exercise any of your rights, please contact us at support@adva-soft.com. We may need to verify your identity before processing your request to ensure the security of your personal data. We will respond to your request within one month of receiving it. This period may be extended by two further months where necessary, considering the complexity and number of the requests. -
10. HOW TO EXERCISE YOUR LEGAL RIGHTS
If you decide to exercise your rights we listed in Section 9, you should get in touch with Us by one of the following ways to submit your request:
- Application by post: Scherenbergstraße 8, 10439 Berlin, Germany
- Application by email: support@adva-soft.com
When you submit your request by one of these methods, you should include the following information within your request:
Provide us with your name & surname & contact details or other data that may help us to determine if we process Your data.
We reserve the right to ask for any additional information to verify your identity and authenticity of your request.
We aim to respond to your request within the time limits imposed by relevant laws. -
11. NOTICE ABOUT FACEBOOK PIXEL
We use Facebook Pixel on our Website, which is a piece of code that enables us to track our users’ activity on our Website.
Via Facebook Pixel, we collect the following types of personal data about you when you visit our website:
- The HTTP header information containing particulars such as user agent, country of residence, and language preferences of the web browser or app used (Details such as user agent, country of residence, language preferences);
- Information about events such as “Page view”, clicks;
- Online identifiers, such as IP addresses and Facebook-related identifiers, or device identifiers.
-
12. NOTICE ABOUT PAYMENT METHODS AND PAYMENT DATA
Notice about Apple Pay
When you make a purchase via Apple Pay to access and use our services, Apple collects and uses your personal data.
To learn more about what types of personal data Apple collects and how your data is used, please refer to Apple Privacy Policy:
- https://www.apple.com/legal/privacy/en-ww/
- https://www.apple.com/uk/legal/privacy/data/en/apple-pay/
Notice about Paypal
When you make a payment via Paypal, Paypal collects and processes your personal data.
To learn more about what types of personal data Paypal collects and how your data is used, please refer to Paypal privacy notice:
Notice about Google Pay and other methods
When you make a payment via Google Pay, Google play Gift Cards and Promo Codes, Google collects and processes your personal data.
To learn more about what types of personal data Google collects and how your data is used, please refer to Google Payments Privacy Notice:
-
13. TRANSFER OF YOUR DATA OUT OF THE EU AND THE UK
When we transfer your data from the European Economic Area (“EEA”) or UK to countries that the European Commission has not deemed to provide an adequate level of protection, we normally do so on the basis of Standard Contractual Clauses approved by the European Commission for such purpose. You may request a copy of the Standard Contractual Clauses by contacting us as described below.
-
14. HOW TO DELETE YOUR PERSONAL DATA AND REVOKE PERMISSIONS
When you delete the App from your device, all your data, including your imported photos will be deleted within the App.
We do not store your photos on our servers.
If you have given Us access to your photos, but wish to turn this off, you can do so by the following methods:
- From RETOUCH app — Settings, Privacy Details, ALLOW RETOUCH TO ACCESS, Photos, None;
- From default Settings app — RETOUCH, ALLOW RETOUCH TO ACCESS, Photos, None.
-
15. HOW TO TURN OFF SHARING OF YOUR DATA FOR ANALYTICS PURPOSES
You can turn off the sharing of your data related to your usage of the app for analytics purposes directly within the app:
To turn off data sharing, go to Settings > Share App Usage Analytics and toggle off the data sharing. -
16. HOW TO FILE A COMPLAINT WITH SUPERVISORY AUTHORITIES
For EU & UK users:
If you are located in the EU or the UK, you can file a complaint with the competent Data Protection Authority within that country.
For example, if you reside in the UK, you can contact the ICO via the following ways:
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
For country specific complaint processes, you may refer to the following directory to contact the relevant supervisory authority:
https://iapp.org/resources/global-privacy-directory/ -
17. CHANGES TO PRIVACY POLICY
We reserve the right to make changes to this Privacy Policy as we deem appropriate.
You should regularly check our Privacy Policy page to see new changes. -
Imprint
ADVA Soft GmbH
Scherenbergstraße 8
10439 Berlin
Germany
Email: support at adva-soft.com
Website: adva-soft.com
Tel.: +49-30-2241-4693
Managing director: Robert Werner
Commercial register: HRB 158929 B
VAT Identification No.: DE 286493806